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Terms and CONDITIONS
Terms of Service & Refund/Cancellation Policy
Welcome to MakotoPlus.com
These terms and conditions outline the rules and regulations for the use of MakotoPlus.com's Website, located at www.MakotoPlus.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use MakotoPlus.com if you do not agree to all of the terms and conditions stated on this page.
MakotoPlus.com offers monthly subscription plans ("Samurai" and "Shogun") that provide access to a range of resources, including but not limited to our monthly magazine and exclusive Japanese lessons.
As a subscriber to MakotoPlus.com, you have the flexibility to cancel your monthly subscription plan at any time for any reason. To cancel your subscription, you can do so in your members area for credit card members or by canceling in your PayPal account for PayPal members. Alternatively, you can contact our support team via the contact us page.
Upon cancellation, you can contact us for a refund of the unused portion of your membership or you can simply retain access to your subscription benefits until the end of your current billing cycle. After the billing cycle ends, you will not be charged further, and your access to subscription benefits will cease.
Monthly Plans (Samurai or Shogun):
If you cancel your monthly subscription, you can contact us for a refund for the unused portion of your membership. The refund will be calculated on a pro-rata basis from the cancellation date to the end of the current subscription period.
Our Lifetime offer provides indefinite access to MakotoPlus.com resources. We provide a 14-day refund period for the Lifetime offer. If you are not satisfied with your purchase, you may request a full refund within 14 days of the transaction date. To request a refund, please contact our support team with your order details.
After the 14-day period, the Lifetime subscription fee is non-refundable. However, your access to MakotoPlus.com resources will continue without any additional charges.
Please note that refund requests may take up to 7-10 business days to process, and the funds will be credited back to your original method of payment.
Changes to Terms of Service
MakotoPlus.com reserves the right to modify these terms and conditions at any time. We will notify subscribers of any changes to the terms and conditions by posting an updated version on our website.
Your continued use of the site after such changes will constitute acknowledgment and agreement of the modified terms and conditions.
Should you have any questions regarding our cancellation and refund policy, please contact us on this page. We are here to help!
By subscribing to our services at MakotoPlus.com, you are agreeing to be bound by these terms and conditions. We are committed to ensuring a satisfying experience as you continue your journey of learning Japanese with us.